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Complaints Book
* The company reserves the right to take legal action in case of false or defamatory information.
In accordance with the U.S. Consumer Protection Act and the guidelines of the Federal Trade Commission (FTC), this company provides its users with this Online Complaint Form as a first instance to report and resolve any issues or disputes related to the products or services we offer.
In line with U.S. regulations on consumer rights and fair business practices, every customer has the right to receive a clear, fair, and timely response. The company is committed to reviewing and addressing your submission promptly and in good faith.
Definitions:
• Claim: A request or disagreement directly related to the quality, delivery, or performance of purchased products or services.
• Complaint: A concern not directly related to a product or service, but rather to customer service, billing, or administrative issues.If you wish to file a claim or complaint, please complete the form available on this page. You will receive a confirmation copy and a reference number for follow-up.
This form is designed in compliance with U.S. consumer protection standards and aims to provide an accessible way to resolve issues directly with the company.
The processing of your personal data is carried out in accordance with the U.S. Privacy Act and the California Consumer Privacy Act (CCPA).